These Terms & Conditions (“Terms”) govern access to and use of the SynCRM real estate CRM platform (the “Service”). By creating an account or using the Service you agree to these Terms on behalf of yourself and the organisation you represent.
1. Accounts and eligibility
You must provide accurate registration information and are responsible for keeping your credentials confidential. The person who registers an organisation becomes its administrator and is responsible for managing that organisation’s users and data. You must be authorised to act for the organisation you register.
2. Acceptable use
- Use the Service only for lawful real estate business purposes.
- Do not upload unlawful content or personal data you are not entitled to process.
- Do not attempt to disrupt, reverse engineer or gain unauthorised access to the Service or other organisations’ data.
- Do not use the Service to send unsolicited communications in breach of applicable law.
3. Customer data and ownership
As between you and SynCRM, your organisation owns the contact, lead, property and other content it enters (“Customer Data”). You grant SynCRM the rights needed to host and process Customer Data to provide the Service. You are responsible for the accuracy and legality of Customer Data and for having a lawful basis to process the personal information of clients and leads you record.
4. Privacy
Our handling of personal information is described in the Privacy Policy, which forms part of these Terms. By accepting these Terms you confirm you have read the Privacy Policy.
5. Commission and financial figures
The Service assists with recording deals and calculating commissions based on the values and splits you enter. SynCRM does not guarantee the accuracy of any financial figure and is not a substitute for your own accounting or professional advice. You are responsible for verifying commission calculations and deal records before relying on them.
6. Beta features
The Service may include beta or preview features that are provided “as is”, may change or be withdrawn, and may be less reliable than generally available features. Feedback you provide may be used to improve the Service.
7. Availability and changes
We aim to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend or discontinue features, and will give reasonable notice of material changes where practicable.
8. Suspension and termination
We may suspend or terminate access for breach of these Terms or to protect the Service or other users. You may stop using the Service at any time. On termination, the data provisions of the Privacy Policy apply.
9. Disclaimers and liability
To the maximum extent permitted by law, the Service is provided without warranties of any kind, and SynCRM is not liable for indirect or consequential losses, loss of profits or loss of data arising from use of the Service. Nothing in these Terms limits liability that cannot be limited by law.
10. Governing law
These Terms are governed by the laws of Zimbabwe, and the courts of Zimbabwe have jurisdiction over any disputes, without prejudice to any mandatory rights you may have.
11. Changes to these Terms
We may update these Terms from time to time. When we make material changes we will update the version above and may require renewed acceptance before continued use.
12. Contact
Questions about these Terms can be directed to your organisation administrator or SynCRM support at the address in your service agreement.